References in this Privacy Policy to “gooava” “we”, “us”, or “our” are to GOOAVA LIMITED (Company number: 13288847), with registered address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. This privacy policy will explain how our organization uses the personal data we collect from you when you use our Website. 

 

Topics: 

1. What data do we collect?

2. How do we collect your data?

3. How will we use your data?

4. How do we store your data?

5. How do we use data for marketing purposes?

6. What are your data protection rights? 

7. What are cookies? 

8. How do we use cookies? 

9. What types of cookies do we use?

10. How to manage your cookies

11. Privacy policies of other websites

12. Changes to our privacy policy 

13. How to contact us 

14. How to contact the appropriate authorities 

 

(1) What data do we collect? 

 

GOOAVA LIMITED collects the following data: 

• If you are an individual, personal identification information: (a) name, (b) email address, (c) phone number, and (d) causes you align with; and any additional information you share with us through your profile

• If you are a business, information about your business: (a) organization name, (b) business representative’s name, (c) business representative’s email address, (d) business description in written format, (e) owner’s story in written and video formats, (f) business address, (g) link to business’ website, (h) links to any social media profiles you choose to provide, and (i) causes the organization aligns with; and any additional information you share with us through your profile

• If you are a nonprofit, information about your nonprofit: (a) organization name, (b) nonprofit representative’s owner name, (c) nonprofit representative’s email address, (d) founder’s/owner’s story in written and video formats, (e) overview of beneficiaries in written and video format,  (f) nonprofit’s address, (g) link to nonprofit’s website, (h) links to nonprofit’s profiles hosted by regulators or assessors, and (i) causes the organization aligns with; and any additional information you share with us through your profile

• If you are an individual, business, or nonprofit: your name, contact details, and other information contained in communications you send to us or that you provide to us when you contact us, for example, to request our news and updates or to submit a query or comment regarding the Website or its content or to apply for a job;

• If you are an individual, business, or nonprofit: data from surveys that we may, from time to time, conduct for research purposes, if you choose to respond to, or participate in them.

 

We also collect personal data automatically when you use the Website and when you navigate through the Website. Data collected automatically may include usage details, geo-location data, IP addresses, and other data collected through cookies and other tracking technologies. For more information on Cookies, see the section below.

 

(2) How do we collect your data?

 

You directly provide GOOAVA LIMITED with most of the data we collect. We collect data and process data when you: 

• Create an account or log into the Website

• Voluntarily enter data inside the Website

• Use or view our Website via your browser's cookies

• Sign up to our waiting or mailing list;

• Voluntarily complete a customer survey or provide feedback via email;

 

(3) How will we use your data?

 

GOOAVA LIMITED collects your data so that we can: 

• Facilitate values matching between individuals and businesses

• Help you track existing value-matches with individuals and businesses

• Manage your account

• Email you with information on any trials/betas we think you might be interested in

• Email you with our newsletter, if you signed up for updates

• Respond to your queries

• Understanding how people use our Website and how we might improve it

• Prepare anonymized data sets

• Keep the Website safe and secure

 

Under no circumstances would we share the individuals’, businesses’, and nonprofits’ data with anyone without their explicit consent.

 

(4) How do we store your data?

 

GOOAVA LIMITED is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. See Wix’s Privacy Policy here for more details: https://www.wix.com/about/privacy All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

GOOAVA LIMITED will keep your data until 30 days after account deletion. Once this time period has expired, we will delete your personal data. Values Matching data may be anonymized and kept for research purposes. Analytics data may be anonymized and kept for product development and business intelligence purposes.

 

(5) How do we use data for marketing purposes?

 

GOOAVA LIMITED would like to send you information about products and services of ours that we think you might like.  If you have agreed to receive email marketing, you may always opt-out at a later date.  You have the right at any time to stop GOOAVA LIMITED from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email hello@gooava.co or simply click the unsubscribe link from the bottom of any of our marketing emails.

 

(6) What are your data protection rights?

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GOOAVA LIMITED would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

• The right to access: You have the right to request GOOAVA LIMITED for copies of your personal data. 

• The right to rectification: You have the right to request that GOOAVA LIMITED correct any information you believe is inaccurate. You also have the right to request GOOAVA LIMITED to complete information you believe is incomplete. 

• The right to erasure: You have the right to request that GOOAVA LIMITED erase your personal data, under certain conditions. 

• The right to restrict processing: You have the right to request that GOOAVA LIMITED restrict the processing of your personal data, under certain conditions. 

• The right to object to processing: You have the right to object to GOOAVA LIMITED's processing of your personal data, under certain conditions. 

• The right to data portability: You have the right to request that GOOAVA LIMITED transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us: hello@gooava.co .

 

(7) What are cookies?

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our Website, we may collect information from you automatically through cookies or similar technology. For further information, visit:  allaboutcookies.org. 

 

(8) How do we use cookies?

 

GOOAVA LIMITED uses cookies in a range of ways to improve your experience on our Website, including:

• Keeping you signed in

• Understanding how you use our Website to continuously improve your user experience and make sure you find everything you need

 

(9) What types of cookies do we use?

 

There are a number of different types of cookies, however, our Website uses:

• Functionality – GOOAVA LIMITED uses these cookies so that we recognize you on our Website and remember your previously selected preferences. These could include what city you are in. A mix of first-party and third-party cookies are used.

• Analytics – GOOAVA LIMITED uses these cookies to collect information about your visit to our Website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

 

The content on the Website is updated regularly, and we may embed content from other websites. When you visit a page with content embedded from any of these services you may be presented with cookies from these websites. Users should always adopt a policy of caution before clicking any external web links mentioned throughout the Website. If you follow a link to any of these websites, please note that these websites have their own cookies policies and privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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(10) How to manage your cookies?

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

For further information about how to block cookies, please refer to your browser ‘help’ section or allaboutcookies.org. You can opt-out of the Google Analytics cookies here.

 

By using the Website after accepting the notice that appears when you first visit the Website, or by browsing the Website, after having been presented with this notice, you agree to the placement of cookies on your computer in accordance with the terms of this Privacy Policy.

 

(11) Privacy policies of other websites

 

The GOOAVA LIMITED Website contains links to other websites. Our privacy policy applies only to our Website, so if you click on a link to another Website, you should read their privacy policy. GOOAVA LIMITED is currently hosted in Wix, and therefore, Wix’s Privacy Policy also applies to GOOAVA LIMITED: https://www.wix.com/about/privacy 

 

(12) Changes to our privacy policy

 

GOOAVA LIMITED keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th April 2021.

 

(13) How to contact us?

 

If you have any questions about GOOAVA LIMITED’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us: hello@gooava.co

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(14) How to contact the appropriate authority? 

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Should you wish to report a complaint or if you feel that GOOAVA LIMITED has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office by phone (0303 123 1113) or on the ICO website: https://ico.org.uk/make-a-complaint/